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Consumer Promotion Fulfillment
PSS' services are designed to interface with a broad variety of sources, including our own transcription services, input from live operator services, the Internet or mail-in requests. Virtually all aspects of the fulfillment process are available through PSS. We can handle everything including printing, collating, inserting, labeling and mailing. Our central geographic location is also a plus whether you are using the United States Postal Service, UPS, FedEx or any common carrier or overnight delivery service. Our clients enjoy delivery times that are among the shortest available.
Traditional fulfillment houses gear for large runs of like pieces and find it difficult to deal with smaller daily mailings. We at PSS have configured our fulfillment services to address the need for daily fulfillment — no matter what the volume. PSS' Next Day Fulfillment Services are specifically designed to provide fast response for programs pulling just a handful or thousands of pieces per day.
PSS Fulfillment offers (click on the service to view the description):
Personalized letters and statements
- Specialize in high quality, fast turnaround for clients who are often subject to regulatory mandates
- Well positioned for DTC Pharmaceutical manufacturers, hospitals, employee benefit mailings and the financial services or payment card industries
- Highly secure facilities and data networks to insure confidentiality and compliance with applicable regulations
Rebate drafts and processing
Consumer rebates are an integral part of many brands' promotional strategies. Rebates, when designed and administered correctly, can effectively build a brands franchise. Conversely, a poorly designed or poorly managed rebate program can damage a brand's image in the minds of consumers. At PSS consumer satisfaction is our paramount concern.
- Guidance on optimal mail-in form design and suitability of proof-of-purchase requirements
- Immediate feedback and recommendations on potential consumer compliance problems
- Effective but prudent fraud control procedures to insure good customers are not unfairly denied
- All forms of rebate payment are offered, including post card drafts, self-mailers, inserted drafts, bounce-back coupons and gift certificates
- All processing done in the US
- Competitive fees, low minimums
- Free warehousing
Recalls
- Complete customization
- Expedited set-up insures quick deployment
- Ample, secure warehousing for collection of returns and/or distribution of replacements
- Secure, documented destruction of returned product or component
- Alliances with large national inbound call centers and IVR service providers
PSS is your best source when speed, accuracy and immediate set-up are essential to managing your product recall!
Premiums
- Competitive fees, low minimums
- Quick processing cycles
- Both cashiered and free premiums are supported
- Secure warehousing, usually at no charge during life of program
- Geographically central location insures efficient and prompt delivery
- On-line reporting
- Shipping via USPS, UPS or Fed-EX
Ask how PSS can bring added efficiencies to your next consumer premium offer!
Pick and pack
- Competitive fees, low minimums
- Quick processing cycles
- 'Best way' shipping, using pre-stocked shipping materials insures lowest costs
- Geographically central location insures efficient and prompt delivery
- Secure warehousing, usually at no charge during life of program
- Computerized order processing and inventory tracking system
- On-line reporting
Ask how PSS can bring added efficiencies to your next pick and pack offer!
Sweepstakes administration
- A la cart service options avoid duplication of services with agencies or other providers
- Large, secure warehouse
- Full suite of data processing services, including random selection programs
- Long term storage of entries if required
PSS can provide the level of services you require, whether a complete turn-key package or simply the collection and storage of entries.
Direct marketing response processing
- All forms of order processing — mail-ins, phone or web based
- Fast and accurate data capture
- Custom data interfaces
- Large, secure, centrally located warehouse
- Fast and cost efficient shipping via USPS, UPS or Fed-Ex
- On-line reporting
Sample fulfillment
- Competitive fees, low minimums
- 85,000 sq. ft. centrally located, FDA registered warehouse
- Distribution in bulk or as individual samples
- Goodie bags with master cartons
- Special packaging or poly bagging
- Shipping via LTL, UPS, Fed-Ex or USPS
- On-line reporting
Product fulfillment/distribution
- All forms of order processing — mail-ins, phone or web based
- Computerized order processing and inventory tracking system
- Fast and accurate data capture
- Custom data interfaces
- Secure 85,000 sq. ft. centrally located facility
- Fast and cost efficient shipping — bulk or individual orders
- Competitive fees, low minimums
- Quick processing cycles
- On-line reporting
Kitting and assembly
- Competitive fees, low minimums
- Computerized order processing and production planning tools
- Kits for in-store demos
- Merchandising materials and kits
- Re-bundling, poly bagging, heat sealing and banding
- Fast, Next Day turnaround
- Freight and package shipping discounts
- FDA registered warehouse
- On-line reporting
In addition, PSS Fulfillment offers goodie bags, bundling/banding/poly bagging and more.
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